eConnect CRM Features
ManageMore eConnect™ CRM comes with a collection of features that help you easily set up and maintain a customer web portal. Some of the most important features are listed below.
eConnect CRM Features
- Completely responsive design for use on Smartphones, Tablets, and Computers
- Simple plug-in for WordPress provided for easy implementation
- Open source PHP scripts provided for flexibility in customizing the look and feel of your online customer service web site.
- Simple to use computer commands (“hooks”) for 3rd party developers to use eConnect for updating or retrieving a variety information to and from ManageMore in real-time.
- Sample scripts included which demonstrate an online customer service center, online sales transaction, and online product list lookup.
- Architecture allows for a variety of setups, including the separation of your database from the web site for a secure experience.
- Supports hundreds of simultaneous connections to the ManageMore database
- Customers gain access to their personal information using a basic web browser
- Customer information is password protected with optional default settings to make it easier for first-time use.
- Customer is able to review all transaction history online
- Customer can review outstanding balance and make immediate online credit card payment
- Your choice credit card processor for payment processing
- Customer can edit his or her own customer contact information
- Customer can edit his or her own credit card information on file
