Cellular Software Solutions

Cellular Manager™

Manage phone activations effortlessly for one or more service providers.  It does not matter whether you are a small or large cellular dealer.  This cellular software was designed to accommodate dealers who do business with one or multiple service providers like Verizon Wireless, T-Mobile (formerly VoiceStream), Nextel, Cingular, Sprint, AT&T and more.  Whether the phones you sell employ PCS, CDMA, GSM, iDEN, AMPS, GAIT or TDMA technology, our product can help improve the way you do business.

Users can gain access to critical information quickly by looking up contracts using the customer's ESN, IMEI, SIM, KIT, or cell phone number.  You can also perform customer lookups by name, company, home phone, work phone, or email as well.  Optionally, you can even scan, save and retrieve the original signed contracts right from your desktop for review, reprint, or even instant emailing to the customer.

Quickly eliminate those painful commission related problems.  Probably the most significant benefit of the Cellular Manager™ is its ability to resolve the most problematic issue facing all companies in this industry - COMMISSIONS.  Over the years, cellular service providers have created a complex commission structure that is often difficult if not impossible to reconcile.  Commissions are often based on many factors like rate plans, phone models sold, bonuses on certain plans, sales volume, and other factors that change on a monthly basis. 

The real problem is actually caused by these service providers who create an unacceptable amount of errors when paying/charging back cellular dealers their commission for phones activated from previous months.  They do not have automated processes in place to ensure that you get paid correctly on every phone sale you make.  Our own sampling of cellular dealers nationwide has demonstrated commission errors as high as 15% annually.   In other words,  a cellular dealer who activates 1000 phones a month could have up to 150 phone activations with commission related errors (e.g. activated phones never being compensated, unwarranted charge backs, phone spiffs not being paid, sales volumes being achieved but not being rewarded, etc. ) .  With ManageMore's integrated cellular software solutions, we will make sure this doesn't happen to you.

Reconcile commissions and keep cellular contract information online at the same time.  The Cellular Manager™ was designed to maintain a database of all contractual phone sale agreements with your customers while simultaneously keeping track of pending commissions/rebates on each contract (i.e., rate plan, phone spiffs, bonuses, and sales volume incentives).  Our one-of-a-kind reconciliation process will immediately find all discrepancies between what you got paid and what you should get paid... instantly.  Forget those other software solutions that still require you to spend countless hours looking at carrier commission reports and attempting to manually reconcile differences.   ManageMore's Cellular Manager along with Audit Pro™ will have you straightened away within minutes of receiving your carrier commission check.    It's as simple as:

1. Receive your Carrier commission check and accompanied electronic file of all paid contracts.
2. Run commission reconciliation process in ManageMore using provided electronic file
3. Instantly get reports of all unpaid or partially paid commissions
4. Start filling out your discrepancy reports with the Carrier and GET PAID CORRECTLY!

NO OTHER SOFTWARE SOLUTION exists today that can handle this unique reconciliation for any given cellular carrier.  

Speed up data entry processes and conceal sensitive information.  ManageMore™ cellular software solutions make it simple to enter all information quickly and accurately.  Rate plans, product spiffs, and bonuses can be setup ahead of time to keep confidential information away from your data entry personnel.  Your employee is simply guided through the steps of creating a customer account and filling in key fields about the cellular phone sale (i.e., service provider, phone number, ESN or IMEI, rate plan, contract length, model phone, etc.).  ManageMore will optionally auto-generate a contract invoice for the phone sale using its integrated cellular point-of-sale capabilities and allow your salesperson to easily add items to the final invoice for cross-selling accessories.  There is even an import process that supports certain carrier's activation system to speed up your data entry and point of sale.

Instantly report on sub-dealer commissions and charge backs. Most master dealers tend to sign up smaller sub-dealers for activating phones and pass on a percentage of the commission paid from the service provider back to the sub-dealer.  In many cases, a master dealer will pay sub-dealers in a similar manner to his own commission structure -- by rate plan, product spiff, and even certain bonuses within a specific date period. However, management of these commissions and charge backs can be even more challenging than tracking commission for your own cellular phone sales. With the Cellular Manager™, most commission structures and charge back calculations are handled without difficulty.  In fact, there are no additional steps necessary in calculating a sub-dealer's commission than in calculating commissions for your own operation.  Once you reconcile your commissions with your Service Provider,  you are ready to run reports that tell you precisely how much to pay or charge back your sub-dealers.  It's that simple.  This cellular commission tracking software feature will definitely surpass all your expectations.